1. Efficiency Planning for Short Term Projects
2. Maintaining Positive Workplace Attitudes
3. Accelerated Time Management - Doing Twice as
Much in Half the Time
4. Inspiration and Drive for Teams and Leaders
5. Speed Learning - Speed Reading and Memory Skills
6. How to Hire and Reassign People to Jobs
7. Streamlining Supervision in the New Economy
8. Money Saving Purchasing Skills for Anyone in
Charge of a Budget
9. Customer Service as a Business Generating Morale
Boosting Tool
10. Situational Leadership Styles and Managerial Job
Matching
11. Project Management - Case Study
12. Rapid Conflict Resolution
13. Fun and Humor to Increase Productivity in the
Workplace
14. Running and Attending Highly Productive Meetings
15. Increasing Sales in a Down Market
16. People Reading for Sales Professionals to Increase
Closing Rates
17. Personality Styles and Profiles
DETAILED DESCRIPTIONS
1. Efficiency Planning for Short Term Projects
An introduction to Project Management principles anyone can immediately apply for increased efficiency. Everyone in charge of “projects” can save time, money and effort with this workshop. Strategies for: accurate planning, scheduling, project life cycles, milestone charts, work breakdown structures, tracking tables, writing specifications, quality control tests, managing scope creep, GANTT charts, check lists and project review questions are all covered. This is core project management from start to finish, presented in easy to understand language with real world examples. This program has wide appeal for short term projects that take one month to one year to complete. It is a tools and techniques workshop with immediate application back on the job.
2. Maintaining Positive Workplace Attitudes
A very serious issue in almost every organization today is how to stay positive. With high turnover, stress, turmoil and uncertainty, how can any person be positive? This workshop enables and empowers individuals through the strength of enthusiasm and motivation. Participants will learn to invite positive responses from others around them through personality typing to maintain cooperative working relationships and tailor their communications with linguistic mirroring. This is a very inspirational class and can be presented as an all staff training retreat. Numerous ideas are presented for both individual and group motivation.
3. Accelerated Time Management – Doing Twice
as Much in Half the Time
Everyone with a job in now being asked to do more, with less. This leads to high stress, burnout, and careless, costly errors. This workshop teaches the techniques required to double your work output without the negative psychological stress factor. You will learn how to; combat the 8 major time wasters, save time over the phone, with e-mail, prioritize work, set goals, organize your workspace, computer files, save time in meetings, with a planner, handle paperwork, reduce your stress, and gain time control. Each participant will complete a personal time management survey.
4. Inspiration and Drive for Teams and Leaders
Distraction, lack of focus, too much attention on minor details, all lead to low performance. This workshop teaches self motivation strategies through goal setting for individuals and teams. Through consistent staged accomplishment, people see results and stay on track driving to the finish line. Participants will also learn an 8 step formula for fast goal achievement and low, to no-cost incentives to build strong team spirit. An analysis will also be conducted on the characteristics of high performance teams, and relevant organizational examples provided.
5. Speed Learning- Speed Reading
and Memory Skills
We go to school for years and are never taught “how to learn and remember” what we learn. This workshop provides proven tips, tricks and techniques anyone can master. Discover how to adapt material to your own learning style and memory type through a genetic test. Double your reading speed on computer and in hardcopy format with the remarkable Z-stroke method. Memorize names and notes in less than half of the normal time. Learn the best times during the day to learn new material and when to memorize notes. Discover which foods enhance or depress memory. Use mind mapping for memorizing notes and rapid creative problem solving. This is a very popular workshop with immediate application.
6. How to Hire and Reassign People to Jobs
Reassignment is more the norm in today’s economy. Most people can be divided into 4 genetic categories. Each category has a natural aptitude for certain careers and tasks. By putting the right people in the right jobs with the right tasks they have a natural ability to perform at a high level. Whenever there is a mismatch, it leads to personality conflict, high stress and lowered team performance. This workshop teaches how to use a natural talent and genetic skills assessment along with intuitive questioning to put the square peg in the square hole for a perfect job fit!
7. Streamlining Supervision in the New Economy
People today are rapidly being moved from task oriented positions to supervisory positions with little or no training. This workshop provides basic training skills for supervision to build confidence by providing the core skill set to be a successful supervisor. Participants will learn; supervisory leadership, building credibility and respect, rapid personality profiling to avoid conflict and communicate effectively with a diverse workforce, delegation skills, coaching skills, discipline, running efficient meetings, moving from doer to manager, etc. Solid content for supervisors!
8. Money Saving Purchasing Skills for Anyone in
Charge of a Budget
Companies spend millions of dollars each year training sales professionals in how sell, yet those who purchase receive little or no training at all. This class teaches counter tactics to common sales strategies. Most purchasers aren’t even aware of standard sales strategies. This is devastating to a budget! Participants will learn; instant reverse, using timing to your advantage, bundle buying, saving on service agreements, shipping deals, discounts, getting extra products, supplies, rental, returns, etc. Whether you are buying a pack of pencils or building a factory this class can save your money!
9. Customer Service as a Business Generating
Morale Boosting Tool
While most customer service “programs” simply focus on being nice to everyone, this approach does not lead to high morale or repeat business. Our workshop is a strategic one geared toward using customer service principles to increase business and improve internal organizational morale. In most cases when customer service complaints escalate, they result in big losses and serious problems for the organization as a whole. This workshop covers: customer awareness, exact factors that contribute to poor service and excellent service, strategies for improving internal and external customer service, dealing with difficult customers, the CPR technique, mental preparation, creating the illusion of surprise and delight, and going the extra mile, everyday.
10. Situational Leadership Styles and Managerial
Job Matching
Through a personal assessment participants will learn which of the 6 leadership styles they prefer. They will also learn exactly what situations are most appropriate for each leadership style. A second assessment will determine if their preferred styles match their current job. This class provides essential insight for anyone in a leadership or supervisory role. Numerous examples are given to show participants when each leadership style is most appropriate.
11. Project Management- Case Study
A workshop designed for those already familiar with the basic principles of project management. Each participant will bring a project idea to class and throughout the day build a project plan from definition to final review using milestone charts and work breakdown structures. Participants will share their project progress at each stage of development during the day. They will write definitions, prepare a milestone chart, work breakdown structure, develop preliminary tests, quality control check points and trouble shoot risk analysis, etc. At the end of the workshop a general plan for your particular project will be complete.
12. Rapid Conflict Resolution
Nothing can undermine production like unresolved conflict. This workshop provides strategies for resolving individual and group conflict. Through case studies and class participation attendees will learn and demonstrate getting to the core of conflict and resolving it quickly. Several pairs exercises and class split negotiation exercises highlight this workshop.
13. Fun and Humor to Increase Productivity in
the Workplace
Traditionally viewed as nonsense by many “old school” managers. Fun and humor are now being viewed as productivity increasing instruments. This “no- nonsense” approach shows participants how a wide variety of practical, low to, no cost events and incentives can be used to boost morale and productivity. Examples from factories, offices, engineering and government agencies will be shared as role models.
14. Running and Attending Highly Productive
Meetings
Meetings, meetings and more meetings! Meetings with no agendas, no decisions made, accomplish little or nothing and people leave frustrated is common. This workshop teaches the techniques of successful meeting management and participation. It teaches how to; use timed agendas, assign tasks, problem solve, make fast group decisions, take minutes, accomplish meeting objectives, and leave meetings more motivated than when you arrived!
15. Increasing Sales in a Down Market
This workshop targets key result areas where many sales professionals stumble and gives corrective action methods for each area. Target areas include; professionally prepared literature, websites, dress and grooming, speech, tailored presentations, cold calling, references, time management, enthusiasm, goal setting, self motivation, and practice!
16. People Reading for Sales Professionals to
Increase Closing Rates
Most sales professionals are specifically trained in a one dimensional “pitch” or presentation to one personality style. However, many purchases are now being made by a committee or team. This leaves many sales professionals lacking and losing the sale. This workshop teaches how to: rapidly profile people in 10 minutes or less, customize your approach, presentation, ongoing communication, and sales closes to each of 4 personality styles, during the workshop 4 unique sales campaigns will be prepared for each personality style using your organization’s products and/or services.
17. Personality Styles and Profiles
A very popular workshop discussing the 4 personality types with in depth analysis of their characteristic traits. Each type is illustrated with many humorous examples everyone can relate to. Participants will gain information on how to tailor their communications to each style for: presentations, delegation, negotiation, motivation, coaching, etc. This program goes well beyond standard personality type programs commonly used. This is a foundation workshop for anyone in a leadership role. It is highlighted by a unique profiler excercise and a specially designed personality assessment.
See below for detailed workshop and breakout session descriptions.
Michael Monroe Kiefer M.S.